Maybe this will reach some people and cause less frustration for other people:

• No, Microsoft Word is <strong>not</strong> the correct kind of program to design your logo in.
• When your designer asks for a high resolution copy of your logo, he means something that not 150 x 300 pixels, but rather a logo professionally designed with a vector drawing program, say, Adobe Illustrator.
• Despite how creative your designer is, he or she need input and ideas about what you want to accomplish in order to give you results in return.
• Designing a logo that you feel comfortable with can take as little as 1 hour or as long as a few days or even weeks (depending on the amount of people who have to affirm it), you have to pay for such effort, obviously.
• The primary colours are blue, green, and red (unless we are talking about print, then they are cyan, magenta, and yellow).
• No, blue is not a warm colour. Subsequently, red is not a cool colour.
• After you have approved all designs, changing your mind means you will incur additional costs.
• You cannot just take photos or other images/designs from the Internet and reuse them without clearing proper copyright issues.